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HOW TO BECOME A CLIENT

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01

We are currently accepting new patients.

02

Please call the number listed in the contact us page or complete the inquiry form 

03

Our office manager, Najet Atouani, will reach out to you within 48 business hours to answer any questions you may have about our practice policies and fees

04

You will be sent a link that will give you access to our electronic medical record (CharmEHR) and asked to complete three documents to complete, (1) the consent to treat form, (2) a demographics form and (3) a patient intake form.  Please complete all three in a timely manner as we will not be able to schedule an appointment for you until they are returned.

05

Dr. Bregman or Dr. Luna will review the forms and will reach out to you to let you know if we feel we are able to help you. If so, we will schedule an appointment with you within 1-2 weeks.

Insurance

We are out of network providers and do not accept insurance

How reimbursement from your insurance works:

  • Prior to starting the process of becoming a patient, we recommend that you contact your insurance provider and determine whether you have out-of-network mental health benefits.  If you do, ask for the percentage of the maximum allowable rate that you will be reimbursed.  This will provide you with a general sense of your reimbursement for each session.

  • After each visit we will bill you with your card on file and then provide you with a superbill that you can then submit to your insurance provider for reimbursement.

  • You are responsible for the full payment after each session unless you have made arrangements otherwise.

Cancellations & Late Arrivals

The past two years have seen a dramatic increase in individuals requesting mental health care.  We try to accommodate all requests for evaluation and care, and as such, we ask that you value our time as we value yours. We have a strict 2 business day notice for cancellations. If you do not cancel your appointment at least 2 business days in advance (by 10am Thursday for a 10am Monday appointment), you will be charged the cancellation fee ($150). With the exception of a medical emergency, if you miss your appointment entirely you will be charged the full rate of your visit. Excessive missed appointments may cause you to be dismissed from the practice. 

Late arrivals will not receive an extension of scheduled service times and will be charged the full service fee.

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